Frequently asked questions
WHEN WILL I GET MY ORDER?
The shipping timeframe can be up to 4 weeks for paintings. This is because we use a specialized artwork courier to ensure your original painting is handled with the highest level of care during transit.
CAN I SEE MORE DETAILS OR ASK QUESTIONS BEFORE I BUY?
Absolutely. We want you to be 100% confident in your new original piece. Please reach out with any questions or requests for more information prior to purchase.
WHAT IS YOUR RETURN POLICY FOR ORIGINAL PAINTINGS?
Since each artwork is a unique, one-of-a-kind original, all sales are final. We do not accept returns or exchanges. We highly encourage you to review all piece details and photos carefully before completing your purchase.
DO YOU SHIP INTERNATIONALLY?
We ship worldwide with transparent flat rates, so there are never any surprises at checkout.
New Zealand: $20 AUD
USA & Canada: $30 AUD
UK & Europe: $35 AUD
Rest of World: $40 AUD
International orders may be subject to customs fees or import taxes. These are the buyer’s responsibility — we don’t set them and we don’t get a cut.